Frequently Asked Questions

Find answers to common questions about our trips, policies, and travel experience.

Do you only plan trips to Africa? +

Yes, our group travel experiences are focused exclusively on destinations across Africa.

Can I buy my own flight or use miles? +

Unfortunately, this option is not available for group travel packages.

Should I get travel insurance? +

Yes, travel insurance is required for all customers. Please visit our Resources page for recommended options.

What happens if STG cancels a trip? +

If we cancel a trip, you will receive either a full refund (excluding flight costs) or a credit toward a future trip within the same calendar year.

Should I get vaccinations? +

Some vaccinations may be required depending on your destination. We also recommend consulting your doctor and reviewing CDC guidelines before travel.

Can I opt out of activities? +

Yes, participation is optional. However, there are no refunds for unused activities.

How many bags can I bring? +

Baggage allowances depend on the airline. Full details will be included in your travel information packet.

Will I receive an itinerary? +

Yes, once your deposit is received, you will get a detailed itinerary along with travel tips, packing suggestions, and more.

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