FAQs
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Frequently Asked Questions
Find answers to common questions about our trips, policies, and travel experience.
Yes, our group travel experiences are focused exclusively on destinations across Africa.
Unfortunately, this option is not available for group travel packages.
Yes, travel insurance is required for all customers. Please visit our Resources page for recommended options.
If we cancel a trip, you will receive either a full refund (excluding flight costs) or a credit toward a future trip within the same calendar year.
Some vaccinations may be required depending on your destination. We also recommend consulting your doctor and reviewing CDC guidelines before travel.
Yes, participation is optional. However, there are no refunds for unused activities.
Baggage allowances depend on the airline. Full details will be included in your travel information packet.
Yes, once your deposit is received, you will get a detailed itinerary along with travel tips, packing suggestions, and more.